CONTACT
INQUIRIES
For inquiries regarding products or orders, please use the form below. If you are interested in bulk purchases for companies or organizations, please feel free to contact us.
For business, organization, or bulk-purchase inquiries, please also visit the Business & Bulk Orders page.
SHOPPING INFORMATION
SP MALL accepts credit cards and online payments, mobile payments, and convenience-store payments.
You can pay at major convenience stores.
Convenience-store prepayment: please pay within 3 days of placing your order.
Credit cards, wallets and convenience-store prepayment are available.
Learn moreStandard shipping is ¥600 (tax included); free for product totals of ¥5,000 or more.
Learn moreSee our policy for eligibility and how to request a return or refund.
Learn moreSee the Shopping Guide for how to request these documents.
Learn more